At laky97, your personal data is treated with the same care we apply to every aspect of our platform. This Privacy Policy explains precisely what information laky97 collects from Pakistani members, why we collect it, how it is used, how long it is retained, and what rights you have over your own data.
laky97 collects only the personal data genuinely necessary to operate your account, verify your identity, process transactions, and comply with licensing obligations.
All personal data held by laky97 is protected by 256-bit SSL encryption in transit and encrypted at rest on access-controlled servers. Unauthorised access is actively monitored and prevented.
laky97 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you, not to advertisers.
You have the right to access, correct, export, or request deletion of your personal data held by laky97 at any time, subject to our legal and regulatory retention obligations.
laky97 ("we," "us," "our," or "the Company") is committed to protecting and respecting the privacy of all individuals who interact with our platform at laky97.net. This Privacy Policy describes how laky97 collects, uses, discloses, stores, and safeguards personal information relating to registered Members, prospective Members, and visitors to the laky97 website ("you" or "your").
This Privacy Policy is incorporated into and forms part of laky97's Terms & Conditions. By registering an account on laky97, visiting the website, or using any laky97 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
laky97 is particularly mindful of its Pakistani membership base. While we operate under an international gaming licence, we recognise that data privacy matters deeply to players in Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan, and we have designed our data practices accordingly.
Scope: This Privacy Policy applies to all personal data collected through the laky97 website, mobile-optimised platform, live chat support , customer support emails, and any other channel through which you interact with laky97. It does not apply to third-party websites or services that may be linked from our platform.
For the purposes of applicable data protection legislation, laky97 is the data controller responsible for your personal information. laky97 operates under an international gaming licence and is responsible for determining the purposes and means by which your personal data is processed.
If you have any questions regarding how laky97 handles your personal data, or wish to exercise any of your data rights, you may contact our Data Protection team directly via Live Chat on the laky97 website or by writing to [email protected].
laky97 collects the following categories of personal data from Members and website visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan account details, USDT wallet address, transaction history | Deposits, withdrawals & KYC |
| Gaming Data | Bet history, game session logs, win/loss records, bonus redemption history | During platform use |
| Technical Data | IP address, browser type, device identifier, operating system, time zone | Automatically on site visit |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact support |
| Usage Data | Pages visited, features accessed, click paths, session duration | Automatically during browsing |
Sensitive Data: laky97 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information, except where a Member voluntarily discloses such information in the context of a responsible gaming self-exclusion or support request. Any such data is handled with heightened care and is not used for any commercial purpose.
laky97 collects personal data through the following means:
laky97 processes your personal data only where we have a lawful basis to do so. The primary purposes for which we use your data, and the corresponding legal basis for each, are as follows:
Legitimate Interests: Where laky97 relies on legitimate interests as a legal basis for processing, we have carefully balanced those interests against your rights and have concluded that our processing does not override your fundamental privacy rights. You may object to processing based on legitimate interests at any time by contacting our support team.
laky97 does not sell, rent, or otherwise trade your personal data to third parties for their own commercial or marketing purposes. We may, however, share your data with the following categories of recipients where necessary and under appropriate safeguards:
All third parties with whom laky97 shares personal data are required to process it only for the specific purpose for which it was shared, to maintain appropriate security standards, and to comply with applicable data protection law.
As an internationally licensed online gaming platform, laky97 may process and store your personal data on servers located outside of Pakistan. Where such transfers occur, laky97 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection legislation.
Safeguards used by laky97 for international data transfers include standard contractual clauses approved by recognised data protection authorities, data processing agreements with all third-party processors, and a preference for service providers located in jurisdictions with adequacy decisions or equivalent data protection frameworks.
If you have questions about the specific safeguards applied to the transfer of your data, please contact our support team via Live Chat or at [email protected].
laky97 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general guide, laky97 applies the following retention periods:
When your personal data is no longer required, laky97 will securely delete or anonymise it so that it can no longer be linked to you as an individual.
laky97 uses cookies and similar tracking technologies on laky97.net to provide a functional, personalised, and secure experience. A cookie is a small text file stored on your device when you visit a website. Cookies cannot execute programs or deliver viruses to your device.
laky97 uses the following categories of cookies:
You can control cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the laky97 platform. laky97 does not use third-party advertising cookies or cross-site tracking technologies.
laky97 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While laky97 takes robust measures to protect your data, the security of your account also depends on you maintaining the confidentiality of your login credentials. Never share your laky97 username or password with any other person. If you suspect your account has been compromised, contact laky97 Live Chat support immediately.
laky97 strictly prohibits the use of its platform by individuals under the age of 21. laky97 does not knowingly collect personal data from anyone under the age of 21. If laky97 discovers or is notified that personal data has been collected from a person under the required age, that account will be immediately suspended, all funds will be returned after verification, and the data will be deleted.
If you are a parent or guardian and believe that a minor in your care has registered on laky97, please contact our support team immediately at [email protected] so that we can take prompt action.
Subject to applicable law and laky97's legal and regulatory obligations, you have the following rights in respect of the personal data laky97 holds about you:
To exercise any of the above rights, please contact laky97's support team via Live Chat or email [email protected]. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
With your consent, laky97 may send you promotional communications including bonus offers, seasonal promotions tied to events such as PSL cricket matches, new game announcements, and platform updates. These communications may be delivered via email or SMS to the contact details registered on your laky97 account.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, KYC requests, or security alerts. These operational messages are necessary for the management of your laky97 account and cannot be disabled while your account remains active.
The laky97 website does not contain links to third-party websites for commercial or advertising purposes. Where references to payment partners or licensing bodies appear on the platform, these are presented for informational purposes only. laky97 is not responsible for the privacy practices, content, or security of any external websites. This Privacy Policy applies solely to data collected and processed by laky97 through laky97.net and associated platform services.
laky97 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform services. Where changes are material, laky97 will notify registered Members via a notice on the platform or an email to the registered address on file, with reasonable advance notice before the changes take effect.
The "Last Updated" date displayed at the top of this page indicates when the most recent revision was made. Your continued use of the laky97 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and request account closure.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way laky97 handles your personal data, please get in touch with our team through any of the following channels:
If you are not satisfied with laky97's response to a privacy complaint after exhausting our internal process, you may have the right to lodge a complaint with the relevant supervisory authority under laky97's international gaming licence. Details of the applicable authority are available on request from our support team.
Pakistani Members: laky97 recognises that data privacy regulations continue to evolve in Pakistan. We monitor developments under the Personal Data Protection Bill and equivalent legislation to ensure that our practices remain aligned with emerging legal requirements applicable to Pakistani players. If you have jurisdiction-specific questions, our support team is happy to assist.
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